Thank you for purchasing your Rainbow Play System from Kids Gotta Play. We hope it will bring your family years of safe and enjoyable backyard fun. We use the finest materials, but understand products may become defective and may qualify to be replaced under warranty.
Rainbow Warranty Process
In 2015 Rainbow Play Systems has moved all warranty processing in house to improve and streamline the process. To submit a warranty claim you must first register you Play System at register.Rainbowplay.com , then submit your claim with your registration number Rainbow will provide you after registering.
Kids Gotta Play will be happy to install all warranty parts upon request. Labor (Service Call) for all approved warranty claim is FREE for the first 90 days after purchase. There will be a minimal Service fee after the initial 90 days if you would like us to install your warranty parts.